Shipping | Novata

Here at novata, the satisfaction of our customers is our number one priority. We always strive to provide an A+ experience in all aspects of your time spent on our site. this is why, when it comes to shipping out your goods, we will settle for nothing but the smoothest possible experience for each and everyone of our customers. 

 

Why we use Royal Mail

We have chosen Royal mail as our primary courier for all orders recieved on this site as we have found them to be the most customer friendly and professional service available. This is important to us as we expect all outside aspects of our company to closely relfect our own policies and values on how our customers should be treated.

 

When will my parcel be shipped?

All orders processed before 3PM Monday - Friday (GMT) will be shipped out on the same day using the delivery method of your choice, any orders placed after this time will be shipped out on the next business day (Monday-Friday). 

 

Delivery options:

  • Royal mail second-class delivery (aims to deliver within 2-3 days)
  • Royal mail first-class delivery (aims to deliver within 1 day of shipment)
  • Royal mail special delivery (guarenteed to deliver your parcel between 1PM and 9PM the next day)

 

NOTE:

Any orders placed after 3PM on Friday will be shipped out by the next business day. 

All of our products will require a signiture on dilvery, this will help us in tracking down a parcel in the rare case that your item has not been delivered in the promised time-frame.